Restore scenarios
Camunda Enterprise
Use these scenarios to standardize how your team runs restore operations in SaaS.
Recover from data corruption​
Use this when cluster data is inconsistent after an operational incident.
Steps​
- Identify the last known-good backup.
- Confirm the backup is in
Completedstate. - Start restore from Console.
- Wait for cluster to return to healthy state.
- Validate process execution and key business variables in Operate.
Verification checklist​
- New process instances can start.
- Existing process data is readable.
- No restore error notification remains.
Roll back after a failed change​
Use this when a recent change caused severe impact and you need to return to a known-good state quickly.
Steps​
- Select the backup created before the failed change.
- Start restore and monitor status until completion.
- Validate core process paths and integration health.
- Re-plan the failed change after root-cause analysis.
Verification checklist​
- Incident volume returns to baseline.
- Critical process KPIs recover.
- Cluster status remains healthy after restore.
Run a quarterly DR test​
Use this to validate operational readiness and runbook quality.
Steps​
- Define test scope, acceptance criteria, and observer roles.
- Pick a representative backup for restore rehearsal.
- Execute restore using the same production runbook.
- Record timings, blockers, and remediation actions.
- Update internal runbooks based on lessons learned.
Verification checklist​
- Team can execute end-to-end without escalation.
- Recovery timing is captured and reviewed.
- Follow-up actions are documented and assigned.
Recover from a regional outage with intact backups​
Use this when platform services recover but your cluster data requires restoration from a known backup.
Steps​
- Confirm the outage state is resolved for your target cluster region.
- Select the most recent valid backup.
- Execute same-cluster restore.
- Validate connectivity and application recovery.
- Communicate recovery completion to stakeholders.
Verification checklist​
- Cluster endpoints are reachable.
- Applications reconnect without endpoint reconfiguration.
- Business-critical process flows are operational.